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Booking4 min read

Selling prepaid session packs with a carnet

Ten lessons, five treatments, three consultations: how to get a pack paid up front and let the client book the sessions whenever they want.

Why a pack suits both sides

Selling one session at a time means reopening the buying decision every week. A pack moves that decision to a single moment, gives the client a better price and gives you predictable money up front.

It is the normal way of working for personal trainers, teachers, physiotherapists, therapists and consultants: ten lessons, five treatments, three calls.

Setting one up

You add a Carnet block and give it a name ("10-session pack"), a description, a price and the number of sessions included. Then you link it to one of your bookings: that is the one the client will be able to schedule using the pack.

You can set an expiry in days from purchase. It does two things: it stops a pack bought two years ago from coming back to haunt you, and it gives the client a reason to use it.

What the client experiences

They buy the pack from your page, pay once, and from there book individual sessions on the linked calendar without paying again each time.

The remaining balance goes down with every booking, so you both always know how many sessions are left — which is normally the thing argued about from memory.

It adds up on the tax side too

The money comes in when the pack is sold, and that is the moment the document is created. Later bookings are not new payments: they are the delivery of something already paid for.

The client enters your list on the first purchase, so any later invoices go out without starting from the details again.

When a single booking is the better call

If the service is occasional, if the client is new, or if the price is high: asking someone who has never seen you work for a ten-session commitment lowers conversion.

The combination that almost always works: first session sold on its own at full price, pack offered afterwards.

Frequently asked questions

Is a carnet any use without a linked booking?

No: a carnet lives attached to a booking block, because that is where the client consumes the sessions. Create the booking first, then the carnet.

Can I put an expiry on the pack?

Yes, in days from purchase. Leave it empty and the pack does not expire.

Can the client use a carnet for different services?

No, it applies to the booking you linked it to. For another service you create another carnet.

How do I see how many sessions a client has left?

The balance goes down with every booking made using the carnet and is visible to both you and the client.

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